The NR Group, Inc., an e-commerce company in Northwest Arkansas specializing in processing and reselling returned merchandise from online retailers, is currently hiring a qualified candidate to join our excellent customer service team.
Required skills
- Strong customer service skills
- Problem-solving skills
- Critical thinking
- Basic computer knowledge
- Ability to complete tasks in an organized fashion
Experience is not required for this job as training is provided on the job.
Job duties
- Communicating daily with e-commerce customers via email, social media, and telephone.
- Tracking and canceling orders
- Refund requests
- Troubleshooting problems with their items.
We encourage everyone who has the required skills to apply.
Benefits
- Major Medical Health Insurance
- Dental Insurance
- Vision Insurance
