Hiring Customer Support Representatives

The NR Group, Inc., an e-commerce company in Northwest Arkansas specializing in processing and reselling returned merchandise from online retailers, is currently hiring a qualified candidate to join our excellent customer service team.

Required skills

  • Strong customer service skills
  • Problem-solving skills
  • Critical thinking
  • Basic computer knowledge
  • Ability to complete tasks in an organized fashion

Experience is not required for this job as training is provided on the job.

Job duties

  • Communicating daily with e-commerce customers via email, social media, and telephone.
  • Tracking and canceling orders
  • Refund requests
  • Troubleshooting problems with their items.

We encourage everyone who has the required skills to apply.


  • Major Medical Health Insurance
  • Dental Insurance
  • Vision Insurance

Shaun Lastra

Shaun Lastra

Northwest Arkansas